Do not book Kruger Flexi Tours! 

I booked clients of our on a transfer in the Kruger National Park with Kruger Flexi Tours. It was all booked and paid for.

On the day of travel the clients phones us to let us know that their flight had ben delayed and gave us the new flight time. We ten phoned Kruger Flexi Tours to let them know about the change. Kruger Flexi Tours told us that they had no vehicles and couldn’t do the transfer for us.

We then managed to find another company to do the transfer and the guests were happily unaware of all this.

Kruger Flexi Tours are now refusing to refund us the money for this transfer because it wasn’t their fault that the flight was delayed. Dave at Kruger Flexi Tours wouldn’t even discuss this matter with us and put the phone down.

So please make sure never to use Kruger Flexi Tours when visiting the Kruger National Park, rather use a reputable company like Eastgate Safari’s

This entry was posted on Thursday, July 5th, 2007 at 3:22 pm and is filed under African Safari. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.